Frequently Asked Questions


How can I schedule an appointment or consultation?

Booking an appointment or consultation is easy. You can call or text during business hours and speak with our friendly receptionist, who will assist you in finding a convenient time slot. Alternatively, you can use our online booking system on our website to schedule an appointment anytime, day or night.

How far in advance should I book my appointment?

We recommend booking your appointment in advance to secure your preferred date and time. Popular time slots tend to fill up quickly, so it's best to schedule your visit at least a few weeks ahead, especially if you have a specific date in mind. However, we do understand that urgent matters arise, and we will do our best to accommodate last-minute requests whenever possible.

What information do I need to provide when booking an appointment?

When booking your appointment, we will require some basic information to assist us in providing you with the best care possible. This includes your full name, contact details, the reason for your visit, any specific concerns you may have, and your preferred date and time.

Can I reschedule or cancel my appointment?

We understand that unforeseen circumstances may arise, and you may need to reschedule or cancel your appointment. Please provide us with at least 24 hours' notice if you need to make any changes. This allows us to accommodate other patients and efficiently manage our schedule. You can contact us by phone or use our online booking system to make the necessary adjustments.


What can I expect during my consultation?

During your consultation, our experienced staff will assess your concerns, discuss your desired outcomes, and create a customized treatment plan tailored to your needs. This will involve a thorough assessment, reviewing your medical history, discussing treatment options, and answering any questions. We aim to ensure you understand the process and cost and feel comfortable moving forward with your personalized plan.

How long does a consultation typically last?

The consultation duration can vary depending on the complexity of your concerns and the level of detail required. On average, consultations range from 15 to 30 minutes. We strive to allocate sufficient time to address all your questions and concerns thoroughly, ensuring that you leave the consultation feeling well-informed and confident about your treatment options.

Is the consultation free?

Yes, absolutely! We are pleased to offer complimentary consultations to all our clients. Our free consultation allows you to gain valuable insights, ask questions, and make an informed decision about your treatment.

What should I bring or prepare for my consultation?

To make the most of your consultation, it's helpful to come prepared. Consider bringing a list of questions or concerns, any relevant medical records or previous treatment information, and a complete list of medications or skincare products you currently use. It's also beneficial to have an idea of your desired outcomes and any specific goals you have in mind.

Can I receive treatment on the same day as my consultation?

In some cases, treatment can be performed on the same day as the consultation, depending on factors such as the availability of staff, your medical history, and the specific procedure requested. However, certain treatments may require additional preparation or scheduling. We will discuss the options during the consultation and guide you on the most appropriate timing for your treatment.

Cancellation and no show

What is your cancellation policy?

We understand that unexpected situations may arise, and we strive to be as accommodating as possible. However, we kindly request that you provide us with at least 24 hours' notice if you need to cancel or reschedule your appointment. This allows us to offer the time slot to another client who may be waiting for an appointment.

What happens if I cancel my appointment with less than 24 hours notice or do not show up for my appointment?

In the event of a late cancellation (less than 24 hours notice) or a no-show, you are charged a cancellation fee of $100. This fee helps cover the costs associated with the reserved appointment time.

Can I reschedule my appointment?

If you need to reschedule your appointment, we will do our best to accommodate your request based on availability. However, please note that rescheduling is subject to availability and may not always be possible on short notice. Therefore, please provide us with as much notice as possible if you need to change your appointment.

What if I arrive late for my appointment?

We value your time and strive to maintain punctuality for all of our patients. If you arrive late for your scheduled appointment, it may result in a shortened appointment duration to ensure we can stay on schedule for other patients. We appreciate your understanding and cooperation in arriving on time for your appointment.


Do you offer financing options for Services?

We understand that investing in your skin and appearance is important to you. That's why we are pleased to offer financing options through, a leading healthcare financing company.

What is Medicard?

Medicard is a trusted provider of healthcare financing solutions. They specialize in offering flexible payment plans specifically designed for medical and cosmetic procedures, making it easier for you to access the treatments you desire.

How can I apply for financing through Medicard?

Applying for financing with Medicard is quick and easy. Simply visit this link and follow their straightforward application process. You can apply online or contact their customer service team for assistance.

What are the advantages of financing through Medicard?

Medicard offers a range of benefits for our clients, including:

  1. Easy Application: Medicard's application process is convenient and hassle-free, allowing you to apply online and receive a fast response.
  2. Flexible Payment Options: Medicard offers flexible payment plans tailored to your budget and financial needs. You can choose a plan that suits you best, with options for monthly payments and competitive interest rates.
  3. Quick Approval: Medicard provides fast approval decisions so that you can proceed with your treatment plan without unnecessary delays.
  4. No Hidden Fees: With Medicard, there are no hidden fees or upfront charges. You'll have a clear understanding of your financing terms and repayment schedule.
  5. Wide Acceptance: Medicard is widely accepted across various medical aesthetic businesses, allowing you to explore different treatment options beyond us if desired.
Can I use Medicard for all treatments?

Yes, Medicard can be used for a wide range of treatments offered at Enhance. From injectables and laser procedures to skin rejuvenation treatments, you can finance the services that help you achieve your aesthetic goals.

What if I have questions about my Medicard financing agreement?

Medicard has a dedicated customer service team available to assist you with any questions or concerns you may have regarding your financing agreement. You can reach out to them directly for support.

Privacy Policy

What personal information do you collect from patients?

We collect only the personal information required to provide quality care and maintain your treatment records. This typically includes your full name, contact details, medical history, and any information relevant to your concerns and treatments. We follow strict privacy protocols and ensure your personal information is handled securely and confidentially.

How is my personal information protected?

We take your privacy seriously and implement robust security measures to protect your personal information. We comply with applicable data protection laws and regulations to safeguard your data from unauthorized access, loss, or disclosure. In addition, we use secure storage systems, encrypted communication channels, and access controls to ensure the confidentiality of your information.

Is my personal information shared with third parties?

We do not share your personal information with third parties unless required by law or with your explicit consent. We do not sell, rent, or disclose your personal information for marketing purposes.

How long is my personal information retained?

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory requirements. The specific retention period may vary depending on the nature of the information and applicable laws. Once your information is no longer required, it will be securely and permanently disposed of in accordance with our data retention policies.

Can I access and update my personal information?

You have the right to access and update your personal information. You can request corrections or additions if you believe any information we hold is inaccurate, incomplete, or outdated. We will promptly respond to your request and make reasonable efforts to ensure that your information is accurate and up to date.

Our Clients Say It Best

200+ 5-star reviews

Nicole and Jackie are amazing!! They both gave great advice, in a professional manner. Not to mention the clean and nicely decorated office. Jackie made me feel really calm about getting my procedure and we shared a few laughs on top of it. 10/10 recommend to anyone looking for great and quality services

Alexandra C.

Great customer care, product knowledge and skill. Love my results and look forward to my appointments. I never have to wait long and appointments are quick. WOMEN OWNED AND OPERATED. Highly recommend, prices are VERY competitive (chef’s kiss).

Mandy Beach

Nicole is amazing! She is incredibly knowledgeable and professional. I appreciate her advice and honesty. I highly recommend her.

Marnie K

I would highly recommend Enhance Medical Aesthetics to anyone! Nicole always does a beautiful job on my injections, I trust her extensive knowledge and professionalism completely.

Kelly Loffler

Nicole is such a delight and I appreciate her approach to go low and slow to ensure that we can enhance the natural beauty not overdo it. Would 100% recommend her!

Chaeyoon Lim

Nicole is excellent at what she does. Makes you feel so comfortable and at ease. Always gives you good value for her services. Will definitely recommend her to friends and family.

Kevin S

Ready To Schedule Your Treatment?

Book your free consultation today. Book online, call, or text us.

200+ 5-star reviews